Dovedales logoNo 1 for the control of condensation in UK homes

Established in 1986

 

Helpline     01485 534029

 

Home

About us

Legal info

Privacy

Terms of Use                       


 

 

 

Privacy Statement of Dovedales UK Ltd


This document was last updated 13th March, 2009.

We are committed to protecting your privacy. You can explore most of our site without giving us any information about yourself. But sometimes we do need information to provide services or information that you request, and this privacy statement explains data collection and use in those situations. Please read the complete privacy statement.


Collecting your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are asked to register before ordering e-mail newsletters, information requests or when purchasing  products. Personal information collected by Dovedales UK Ltd often is limited to e-mail address, location or contact details, but may include other information when needed to best provide a service you requested.

For example: If you choose to make a purchase in the Shop area of the Web site, we will request personal information such as: name, address, telephone number, credit card number and shipping information.

When you buy a product, we may register your purchase electronically. When you do, we keep this registration information on file with any information you've already given us on previous visits to our Web site, or by direct contact. This is considered your personal profile.

  • To help you quickly find services, products or information.
  • To help us create and deliver content most relevant to you.
  • To alert you to new products, new services and updated information from Dovedales UK Ltd.


Dovedales UK Ltd will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Dovedales UK Ltd or the site; (b) protect and defend the rights or property of Dovedales UK Ltd and its Web sites, and, (c) act in urgent circumstances to protect the personal safety of users of Dovedales UK Ltd, its Web sites, or the public.

 We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.


Control of your Personal Information
When you register, or otherwise give us personal information, Dovedales UK Ltd will not share that information with third parties without your permission. It will only be used for the purposes stated above.


Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current. You can:

  • Tell us whether you want Dovedales UK Ltd to send you marketing information.
  • Subscribe or cancel subscriptions to newsletters about our services and products.


Security of your Personal Information
Dovedales UK Ltd strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information will be stored and processed in the United Kingdom.


Protection of Children’s Personal Information
The Dovedales UK Ltd site does not publish content that is targeted to children.

If you have questions regarding this statement, you should first contact privacy@dovedales.co.uk

Changes to this Statement
Dovedales UK Ltd will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this Statement, Dovedales UK Ltd will notify you by placing prominent notice on the Web site.


Contact Information
Dovedales UK Ltd welcomes your comments regarding this Privacy Statement, please contact us by e-mail, or postal mail. Data controller: J R Payne.